why bro shipping policy

Shipping Policy

Last Updated: September 11, 2026

At Why Bro, we work to make sure your order reaches you safely and on time. We ship our products across India through reliable courier and logistics partners.

1. Shipping Availability

We currently offer shipping across India, subject to serviceability at the delivery address.

Some remote or non-serviceable locations may require additional delivery time or may not be eligible for delivery through our available courier partners.

2. Shipping Charges

Prepaid Orders — FREE Shipping

Enjoy FREE SHIPPING on all prepaid orders across India, subject to serviceability.

Simply choose an available online payment method at checkout and we will ship your order without any additional shipping charge.

Cash on Delivery (COD) Orders

COD orders may have a shipping and handling charge based on the delivery location.

The COD shipping charge will generally be around ₹100–₹200, depending on the customer's location and courier serviceability.

The applicable shipping charge will be displayed at checkout before you place your order.

Tip: Choose Prepaid & Get FREE Shipping!

3. Order Processing

Orders are generally processed and dispatched within 1–3 business days after the order is successfully placed.

Orders placed on Sundays or public holidays will be processed on the next business day.

Once your order has been dispatched, you will receive shipping and tracking information through the contact details provided during checkout.

4. Delivery Time

After dispatch, orders are generally delivered within 3–7 business days, depending on the delivery location and courier service.

Delivery to remote areas may take additional time.

Delivery timelines are estimates and may vary due to:

  • Courier delays

  • Weather conditions

  • Public holidays

  • High-volume sale periods

  • Incorrect or incomplete delivery information

  • Remote or difficult-to-service locations

  • Other circumstances beyond our control

5. Order Tracking

Once your order has been shipped, you will receive a tracking number or tracking link where available.

You can use the tracking information to check the status of your shipment.

If your tracking information has not been updated for a reasonable period, please contact our customer support team and we will assist you in checking the shipment status.

6. Delivery Address

Please make sure your delivery address, phone number and other contact details are correct before placing your order.

Why Bro will not be responsible for delays or failed deliveries caused by:

  • Incorrect address

  • Incomplete address

  • Incorrect phone number

  • Customer being unavailable to receive the shipment

  • Refusal to accept the shipment

If a shipment is returned to us because of an incorrect address, repeated delivery failure or refusal to accept the order, additional shipping charges may apply for re-shipping the order.

7. Delayed or Lost Shipments

Although we work with reliable courier partners, unexpected delays can sometimes occur.

If your order appears to be significantly delayed or is reported as lost by the courier, please contact us. We will coordinate with the courier partner and assist you with the resolution.

8. Damaged Packages

If your package appears visibly damaged, opened or tampered with at the time of delivery, we recommend that you do not accept the shipment, where possible.

If you receive a damaged or tampered package, please contact us as soon as possible with photographs or videos of the package and the products received.

9. Wrong or Missing Items

If you receive an incorrect, incomplete or different product from what you ordered, please contact us within the applicable return/replacement period.

We may request photographs, videos, the order number and other information required to verify the issue.

10. Cash on Delivery

COD is available for eligible locations and orders, subject to courier serviceability.

A COD shipping and handling charge of approximately ₹100–₹200 may apply depending on the delivery location. The exact applicable charge will be shown during checkout.

11. Contact Us

If you have any questions regarding your shipment or delivery, please contact our customer support team through the contact details provided on our website.

Why Bro
Tiruppur, Tamil Nadu, India

More Style. Better Combos. Better Value.